Last Updated: 20/02/26
Welcome to ZKV Store. We are committed to protecting your privacy and ensuring a safe online experience when you visit or shop with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, make purchases, or otherwise interact with our services.
1.Who we are
ZKV LTD
Company No: 16682495
Registered in England & Wales
Address: 9 Allan Street, Peterlee, England, SR8 3QH
Contact: info@zkvstore.com
ZKV Ltd acts as the Data Controller responsible for your personal data.
2. Information We Collect
A. Personal Information
We may collect the following personal data when you use our website or communicate with us:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment providers)
- Account login details (if applicable)
B. Automatically Collected Information
When you browse our site, we automatically collect:
- IP address
- Browser type and version
- Device details
- Pages viewed and time spent
- Cookies and tracking identifiers
C. Optional Information
You may also provide:
- Product reviews
- Survey responses
- Communication and marketing preferences
3. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer service
- Improve the website and product offerings
- Send order confirmations and important updates
- Deliver marketing communications (with your consent)
- Detect and prevent fraud
- Comply with legal requirements
4. Sharing Your Information
We do not sell your personal information.
We only share data with:
- Payment processors
- Shipping and logistics partners
- Service providers such as IT, analytics, and marketing tools
- Legal authorities when required
All third parties process your information securely and only for necessary business purposes.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Personalize your shopping experience
- Maintain your shopping cart
- Improve website performance
- Understand user behavior
You can manage cookies at any time through your browser settings.
6. Data Security
We protect your data using industry-standard safeguards, including secure servers, encryption, and access controls.
However, no online transmission is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion
- Object to marketing communications
- Request a copy of your data
To make a request, email us at: info@zkvstore.com
8. Data Retention
We retain your data only as long as necessary to:
- Fulfill orders
- Keep records for legal, tax, and accounting reasons
- Support customer service
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not intended for children under 16.
We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Contact: info@zkvstore.com
Address: 9 Allan Street, Peterlee, England, SR8 3QH